Introduction & Scope
155bet (hereinafter referred to as "we", "the platform", or "155bet") is an internationally licensed online betting and gaming service provider. This Privacy Policy explains what personal data is collected when you use the 155bet website (https://155bet.biz) and app, how it is used, and how it is kept secure.
By browsing the 155bet website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.
This Privacy Policy applies to all registered members, website visitors, and mobile app users of 155bet. It has been drafted in compliance with GDPR, international data protection standards, and applicable local laws.
For any questions about this Privacy Policy, please contact us at support@155bet.biz. Our data protection team will respond within 24 hours.
What Information We Collect
155bet collects only the data strictly necessary to deliver services, meet legal obligations, and maintain security. A breakdown by data type is provided below.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For registration and KYC verification |
| Contact Information | Email address, mobile number, residential address | During Account Registration |
| Financial Information | Payment method details, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, device information, browser type | While Using the Website |
| Gaming Information | Betting history, win/loss records, and preferred games | While Using the Platform |
| Contact Information | Support chat logs, email correspondence | When Using Support Services |
155bet does not collect any sensitive personal data beyond the list above — such as religious beliefs, political opinions, or health information. Documents submitted for KYC verification are used solely to confirm identity.
Purpose of Data Collection
155bet is fully transparent about every purpose for which your data is collected. Below, we clearly explain what information is used and why.
- Account Management: Your data is used for registration, login, password recovery, and account security.
- Identity & Age Verification: Data is used to complete the KYC process as required under international gaming license conditions.
- Financial Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
- Fraud Prevention: To detect suspicious activity, prevent account hacking, and guard against money laundering.
- Customer Support: To handle your complaints, queries, and issues, and to improve the quality of our services.
- Legal Compliance: To provide required information to regulatory bodies, tax authorities, or courts.
- Personalized Experience: To deliver personalized promotions, bonuses, and game recommendations based on your preferences (with your consent only).
- Responsible Gaming: To identify signs of gaming addiction and take the necessary protective measures.
155bet never sells or transfers your data to third parties for marketing or advertising purposes.
Data Sharing Policy
155bet may share data with specific third parties in limited and controlled circumstances. The reason for each instance of data sharing is transparently outlined below.
- Payment Processors: Mobile Pay, Nagad, Rocket, and other payment gateways — only the information necessary to complete transactions.
- KYC Verification Services: Licensed third-party services for identity and document verification — via secure, encrypted channels.
- Law Enforcement Agencies: In response to court orders, government directives, or requests from international gaming authorities — in compliance with legal obligations.
- Technology Partners: Platform operators, server hosting providers, and security service providers — all bound by confidentiality agreements.
- Fraud Prevention Network: With international gaming sector fraud-prevention databases — only essential identification data.
All third parties listed above are bound by strict data processing agreements with 155bet. They may use received data only for the specified purposes and cannot use it for their own benefit or share it further.
In the event of a company acquisition or merger, your data may be transferred to the new ownership. You will be notified in advance if this occurs.
Data Protection Measures
155bet employs industry-leading technology and practices to protect your personal data. Our security infrastructure is described in detail below.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption — bank-grade security.
- Two-Factor Authentication (2FA): OTP verification is available as an additional security layer when logging into your account.
- Encrypted Database: All stored data is held in encrypted databases with strictly limited direct access.
- Regular Security Audits: Regular cybersecurity audits are conducted by independent third parties.
- Access Control: Only authorized personnel have access to the necessary data, and all access is logged.
- Firewall & DDoS Protection: Advanced network security measures protect the platform against cyber attacks.
- Secure Payment Processing: PCI DSS-compliant payment gateways are used — card or account details are never stored directly on 155bet servers.
While we take every measure to secure your data, no internet-based system can guarantee 100% security. You also bear responsibility for keeping your own password and account details safe.
Cookie & Tracking Policy
When you visit the 155bet website, certain cookies are automatically stored in your browser. Cookies are small text files that help enhance your browsing experience.
| Cookie Types | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Login sessions, security tokens & core functionality | Yes |
| Functional Cookies | Language preferences, theme settings, and personalization | No |
| Analytics Cookies | Page views, user behavior analytics | No |
| Marketing Cookies | Displaying relevant advertisements (155bet internal) | No |
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain platform features. 155bet does not use any third-party advertising tracking cookies.
Data Retention Period
155bet retains your personal data only for as long as necessary. Once the specified purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.
- Account Information: Retained for the duration your account is active and for up to 5 years after closure.
- Financial Transaction Records: A minimum retention of 5 to 7 years is mandatory under international financial regulations.
- KYC Documents: A minimum of 5 years after account closure, as required by licensing authority guidelines.
- Gaming History: Full records for the duration of the active account, and up to 2 years after closure.
- Support Contact: Up to 2 years from the date of last contact.
- Analytics & Log Data: Automatically deleted within 90 days to 1 year.
- Marketing Preferences: Withdrawal of consent results in immediate deletion.
In cases involving legal claims, dispute resolution, or regulatory investigations, the above retention periods may be extended. You will be notified if this applies to you.
Your Rights
You have full control over your personal data at 155bet. Under GDPR and international data protection laws, you are entitled to the following rights.
Right to Access Your Data
You can request to see what data 155bet holds about you. A copy will be provided free of charge within 30 days.
Right to Rectification
If any of your stored information is incorrect, you can request a correction. Updates can be made easily via Account Settings or by contacting Support.
Right to Erasure ("Right to Be Forgotten")
Where there is no legal obligation to retain your data, you may request its deletion. The process will begin within 72 hours of receiving your request.
Right to Restrict Data Processing
You can request that your data not be used for specific purposes — such as opting out of marketing communications.
Right to Data Portability
You can request a download of your stored data in a machine-readable format (JSON/CSV).
Right to Object to Processing
You may object to your data being used for specific purposes. Unless 155bet has a legitimate reason, it will stop using your data for that purpose.
To exercise any of your rights, email us at support@155bet.biz or reach us via the platform's live chat. Requests will be processed within 30 days of identity verification.
Minor Protection
155bet strictly prohibits registration and gaming by anyone under 18. We take the online protection of minors extremely seriously.
- Age verification is a mandatory step during registration.
- Age is verified through government-issued ID as part of the KYC process.
- If an underage account is identified, it is immediately closed and no data is retained.
- Parents and guardians can report suspicious accounts to support@155bet.biz.
- We recommend using browser-based parental control software.
If you suspect a minor in your household is using 155bet, please contact us immediately. We will take swift action.
Policy Updates & Contact
155bet may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page, and registered members will be notified by email of any significant changes.
Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to check this page regularly.
For any questions, requests, or complaints regarding our Privacy Policy, please contact us through the following:
- Email: support@155bet.biz
- Live Chat: Active on the platform 24/7
- FAQ: For General Inquiries FAQ Page View
Our Data Protection Officer (DPO) will review your request with the highest priority. We are committed to resolving any privacy-related concerns within 30 days.
This Privacy Policy was drafted in Bengali. The Bengali version shall be considered the authoritative text. In the event of any conflict with a translation, the Bengali version will prevail.